Privacy Policy
Last Updated: April 25, 2026 • Compliant with Bangladesh & Australian Privacy Frameworks
1.Introduction
iCOREx("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Australian higher education admissions, visa advisory, and migration consulting services.
2.Information We Collect
2.1 Personal Information Provided directly by You
We may collect the following categories of personal information during student counselling or registration:
- Full name, email address, phone/WhatsApp number, and mailing address
- Date of birth, nationality, passport details, and country of residence
- Educational transcripts, certificates, degrees, and academic performance records
- English proficiency test scores (IELTS, PTE, TOEFL, OET)
- Financial solvency evidence, bank statement proofs, and sponsor details for visa compliance
- Career preferences, target courses, and Australian study goals
2.2 Automatically Collected Information
- IP address, browser type, OS version, and device identifiers
- Website navigation analytics, page view durations, and referral sources
- Essential browser cookies for session security
3.How We Use Your Information
Your personal information is processed strictly for legitimate educational advisory purposes:
- Evaluating your academic eligibility for Australian partner universities
- Filing course applications and procuring official offer letters and CoE (Confirmation of Enrolment)
- Guiding Genuine Student (GS/GST) statements and Subclass 500 visa filing
- Providing pre-departure orientation, accommodation setup, and post-arrival support
- Communicating application updates via phone, email, or WhatsApp
- Meeting regulatory audit obligations set by Australian education providers
4.Information Sharing & Disclosure
We respect data confidentiality and only share student records with authorized entities:
- Australian Universities & Colleges: Direct partner admissions teams for application processing.
- Government & Immigration Authorities: Department of Home Affairs (DHA) Australia for visa assessments.
- Legal & Compliance Requirements: When compelled by law, court order, or fraud prevention audits.
5.Data Security & Protection
We implement bank-grade encryption, SSL protocols, and restricted administrative access to ensure your academic and financial records remain safe from unauthorized access, alteration, or disclosure.
6.Your Rights & Choices
You maintain full control over your personal data:
- Request a copy of your stored personal details
- Request corrections to any outdated academic or contact information
- Request deletion of your data (subject to statutory visa record retention laws)
- Opt out of promotional communications at any time
7.Contact Our Privacy Team
If you have questions, data correction requests, or concerns regarding this Privacy Policy, please reach out to our privacy officer:
iCOREx Executive Advisory